Return Policy

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Important Notice

khhpolybags is an affiliate website. We do not sell products directly. All purchases are made through third-party retailer websites. Therefore, return and refund policies are governed by the retailer from whom you purchased the product.

Samsonite Quadrix Return Policy

For the Samsonite Quadrix 2 Piece Luggage Set, please refer to the retailer's return policy at Luggage Superstore. Generally:

Most retailers offer a 14-30 day return window for unused items in original packaging
Return shipping costs may apply for change of mind returns
Warranty claims for manufacturing defects should be directed to Samsonite directly

How to Return a Product

To initiate a return:

Log into your account on the retailer's website where you made the purchase
Navigate to your order history and select the item you wish to return
Follow the return instructions provided by the retailer
Keep your tracking number as proof of return

Warranty Information

The Samsonite Quadrix comes with a 5-year manufacturer warranty covering manufacturing defects. For warranty claims:

Contact the retailer or Samsonite directly with proof of purchase
Describe the defect with photos if possible
Follow their instructions for repair or replacement

Damaged or Defective Items

If you receive a damaged or defective product:

Document the damage with photos immediately
Contact the retailer within 48 hours of delivery
Provide your order number and evidence of damage
Most retailers will arrange for replacement or full refund

Contact Information

For questions about returns or refunds for products purchased through our links, please contact:

The retailer where you made your purchase (check your order confirmation email)

Or contact us at kerry@khhpolybags.com and we will do our best to assist you.

Policy Updates

This return policy information is provided for guidance. Specific return policies may vary by retailer. Always refer to the retailer's official return policy at the time of purchase.